PALS (Patient Advice and Liaison Service)?

PALS (Patient Advice and Liaison Service)?

PALS offers confidential advice, support and information on health-related matters to:
  • patients
  • their families
  • their carers

Officers from PALS are available in all hospitals.

How can PALS help?
PALS provides help in many ways. For example, it can:

  • help you with health-related questions
  • help resolve concerns or problems when you’re using the NHS
  • tell you how to get more involved in your own healthcare

PALS can give you information about:

  • the NHS
  • the NHS complaints procedure, including how to get independent help if you want to make a complaint
  • support groups outside the NHS

PALS also helps to improve the NHS by listening to your concerns and suggestions. For more information, see the PALS website.
How do I contact my nearest PALS?
You can find your nearest PALS office online by:

You can also ask your GP surgery or hospital for details of your nearest PALS. Or you can phone NHS Direct on 0845 4647.

Previous article Probiotics
Next article Omeprazole
Liquid error: Could not find asset snippets/spurit_ufp2_theme_snippet.liquid
x
x